Connect adoption to operations.
Define the business use, governance, human review, evidence, and implementation responsibilities before scaling a technology initiative.
AI governance & readiness ↗
Meet your principal advisor
Donald M.
Marzullo
An operator’s perspective.
An independent view of execution.
More than three decades helping leaders understand complex operating environments, regain control of critical programs, and turn strategy into accountable action.
30+ yearsConsulting and operations experience
600+ peopleCombined employee and contractor workforce led
100+ countriesInternational service-delivery scope
Professional biography
Experience across the
whole operating environment.
Donald M. Marzullo is an operations and transformation advisor whose work connects strategy, people, processes, technology, vendors, and risk. His career spans executive operating responsibility, independent program assurance, public-sector consulting, international business, and board service.
As Vice President of Global Operations and Managing Director for Europe, the Middle East, and Africa at Solid Systems, Donald led a combined workforce of more than 600 employees and contractors delivering services in over 100 countries. His responsibilities encompassed service delivery, information technology, field operations, logistics, call centers, vendors, and organizational change.
His consulting background includes work involving Treasury, HUD, FDIC, the Federal Reserve, and the District of Columbia. Engagements have addressed financial modernization, independent verification and validation, program recovery, organizational assessment, business processes, internal controls, continuity, and executive reporting. In these environments, he has helped leadership establish a clearer view of program health and the decisions required to move forward.
Donald’s international work has also involved client relationships, commercial negotiations, operating conditions, and execution risk across the United States, South Asia, and the Gulf. His experience includes board service in public and private companies, bringing an operating perspective to strategic and governance discussions. He holds a Juris Doctor.
COGNV brings this experience to AI governance, use-case and workflow planning, technology program recovery, fractional operations and CIO mandates, and board advisory. Donald’s contribution centers on the business purpose, evidence, decision ownership, human responsibilities, and operating model that make technology adoption workable.
Engagements are built around a defined mandate. Donald remains directly involved, with client teams and qualified specialist resources included when the agreed work requires them.
Career experience includes work through other organizations. References to agencies or prior employers do not imply endorsement of COGNV.
How the experience translates
Match the perspective
to the mandate.
Own the path to execution.
Bring operational and technology judgment to a defined fractional or interim mandate, with clear priorities, authority, and management cadence.
Fractional & interim leadership ↗Ask questions that clarify decisions.
Help boards and owners examine AI, investment, transformation, and operating risks with a practical perspective on delivery.
Board advisory ↗A clear next step
Let’s put the right
problem on the table.
Discuss AI governance, an implementation idea, program recovery, a fractional executive mandate, board advisory, or a board appointment opportunity. Start with a 30-minute conversation to establish fit.
Request a conversation [email protected]+1 202 758 8900
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